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Hotel and Accommodation Services

Overview

The Hotel and Accommodation Services sector is expanding rapidly, with about 13,000 new guest rooms expected to come up by 2020. New developments like M Social, The Patina Capitol add vibrancy to the diverse range of hotels from budget to luxury. These developments will bring about a variety of new career opportunities.

Being in the Hotel and Accommodation Services sector provides individuals with the opportunity for exciting career and immense prospects for growth and development. To cater to the needs of visitors, the sector constantly seeks creative means of service delivery and frequently updates the skill sets of its employees to prepare them for the ever-changing business environment.

The WSQ programmes train you for the skills and competencies required for job roles in the following areas:

  • Front Office;
  • Housekeeping;
  • Sales and Marketing;
  • Revenue Management; and
  • Food and Beverage (pending completion of Skills Framework for Food Services).

The WSQ certifications are awarded by SkillsFuture Singapore, and recognised by Workforce Singapore, Singapore Tourism Board and the industry.

Please click here for more information about the Skills Frameworks.

*Food and Beverage track will take reference from Skills Framework for Food Services which will be rolled out at a later date.

WSQ Qualification Pathways           

Level 6 Graduate Diploma in Hotel and Accommodation Services

Level 5

Specialist Diploma in Hotel and Accommodation Services

Level 4

WSQ Diploma in Hotel and Accommodation Services

Level 3

WSQ Advanced Certificate in Hotel and Accommodation Services

Level 2

WSQ Higher Certificate in Hotel and Accommodation Services

Level 1

WSQ Certificate in Hotel and Accommodation Services