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Government officials will never ask you to transfer money or disclose bank log-in details over a phone call.

Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam. Learn more.

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Beware of Impersonation Scams

Scam advisory: Stay protected by learning how to identify and prevent impersonation scams

Last updated 5 June 2025
Government officials will NEVER do these things over a phone call:

  1. Ask you to transfer money;

  2. Ask you to disclose bank log-in details;

  3. Ask you to install mobile apps from unofficial app stores;

  4. Transfer your call to Police.

If you receive an SMS from the government, make sure it is sent from the gov.sg SMS Sender ID*.

Scammers may cite your personal information (e.g. name or NRIC number) to appear legitimate. Do not automatically trust someone just because he/she has your personal information.

Call the 24/7 ScamShield Helpline at 1799 to check if you are unsure if something is a scam.

*Exceptions apply for National Service call-ups and emergency services. Read more about the exceptions.

For more information on how to protect yourself against scams, pls visit www.scamshield.gov.sg.